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International Patients

AUM Hospitals is located in No 1, Sabthagiri Gardens, Solai Nagar Main Road, Muthialpet, Pondicherry.

Pondicherry is a small union territory situated in South India. The city has many colonial buildings, churches, temples, and statues, which, combined with the systematic town planning and the well planned French style avenues, still preserve much of the colonial ambience. Puducherry is also known as "The French Riviera of the East".

The most popular tourist destinations are the four beaches in Puducherry, which are Promenade Beach, Paradise Beach, The Auroville Beach and Serinity Beach. Sri Aurobindo Ashram located on rue de la Marine, is one of the best-known and wealthiest ashrams in India. Auroville (City of Dawn) is an "experimental" township located 8 km North-West of Puducherry. Auroville is meant to be a universal town where men and women of all countries are able to live in peace and progressive harmony, above all creeds, all politics and all nationalities.

International Patient Care

Patients from countries the world over, are welcome to visit AUM Hospitals which provides a world class, cost-effective healthcare. To offer vital services to patients far away from their homes, friends and families, we set up an office for International Patient Care.

While expert medical care is provided by our physicians, our Manager will assist patients with a variety of details such as scheduling the appointments with our physician, receiving the patients from the airport, escorting patients during the consultation with doctors and to procedures, requesting second medical opinions, providing information about stay and other medical / non-medical services.

To register as a patient

The first step to becoming a patient at AUM Hospitals is to contact our International Patient Care Services Office. Our International Coordinators are fluent in many languages and can assist you in all aspects of your care. It would be helpful if you could email us your needs along with your medical records or submit the same in the enquiry page for a second opinion with our physicians. Once we know about you and your needs it will help us to expedite the process.

Submitting Medical Records

While submitting your medical records as said above, please make sure that your records are complete, and preferably in English, and include all relevant scans, x-rays and test results.

Visas & Passports

International patients will need to obtain a visa (depending upon their home country) to enter India for medical treatment. Our staff can assist with the visas process, tickets and other travel arrangements and for any other information or assistance you may require, when you decide to seek a treatment at AUM Hospitalss.

The International Patient Care office is equipped with modern communication equipment like email, fax, 24-hour helpline and staffed with trained coordinators. This office affords easy access to patients across the globe and puts the patient's anxiety at ease relating to his travel and stay in Pondicherry.

Appointment with Doctors

Afer arriving at AUM Hospitals, appointments with the concerned doctors are coordinated.

Patients received upon arrival

From the moment the patient lands at Chennai airport or Station ,they will be received at the airport or station by AUM personnel and are conveyed safely and comfortably to AUM Hospitals.

Food

Our Cafeteria serves up meals that are tailored to every patient's palate, as well as suitable for their dietary requirements.

Coordinator cum Interpreters

Geographic boundaries are easier to cross; not so with linguistic barriers. To tackle this, AUM's administrative team has made arrangements for exclusive coordinators who converse with the patient in their own language. This coordinator continues to render translation assistance making things simpler for the patient as well as the Doctor during the consultation phase and thenceforth.

Guided Tours

By popular demand, the office also organizes guided tours around Pondicherry for patients and their attendants.

Prayer Room

Patients from around the world can make use of the Prayer Room, specially constructed for their use.